The number of points you earn varies based on your Membership Level and whether you pay for your Brooks Brothers purchase using a Brooks Brothers Platinum Mastercard, or another form of payment (see chart
). At a minimum, you’ll earn two points per dollar spent on purchases in all U.S. Brooks Brothers Retail and Factory store locations (excluding Airport locations), online or by phone (for U.S. members only). Points are earned on eligible purchases including merchandise and gift cards bought at all U.S. Retail and Factory store locations, excluding sales tax, discounts, shipping and handling, returns and price adjustments. Additionally, point earning can only take place when the dollar amount is positive in the following categories: alterations, monogramming/engraving, and gift boxes. Purchases at Brooks Brothers Airport locations are not eligible for points accumulation. However, Brooks Brothers Platinum Mastercard cardholders may still earn points when using their card on external spending. (Learn more about earning points with your Brooks Brothers Credit Card.) In order to receive points for an eligible purchase, customers must do the following: Retail Store / Factory Outlet: Tell the store associate at checkout that you're a My Brooks Rewards member. Online: Make sure you log in to your account to complete your purchase. Out of store: For Brooks Brothers Platinum Mastercard cardholders, you’ll automatically accumulate points when you shop with a Brooks Brothers Mastercard everywhere that Mastercard is welcome. Over the phone: Tell the customer service representative that you're a My Brooks Rewards member. We’re happy to take your call seven days a week, 8:00 AM to 9:00 PM ET by calling 833-710-4847.